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Unbelievable! Korean cars better than Porsche

Korean companies have replaced Porsche, JLR, Honda in JD Power’s new-car quality rankings.


Move over the Germans and Japanese, it is the time for the Koreans to take the podium. The auto troika from the South Asian country -- Genesis, Kia and Hyundai - have replaced the likes of Porsche, JLR and Honda, and climbed up the chart in the prestigious JD Power's new-car quality rankings.

It seems the Korean auto giants are doing something right. For their customers from across the world, that is.

Well, according to Dave Sargent, vice president of global vehicle research for JD Power, it's just that they've kept their electronics and infotainment systems simple and avoided the complexity that leads to software problems or confusion.

"Mechanical problems are not as prevalent as they used to be," says Sargent.

As per the ranking, Genesis, Hyundai Motor Co.'s luxury line, ranked No. 1 with 68 problems reported per 100 vehicles, with Kia and Hyundai trailing closely behind. The trio has replaced Toyota and Honda, leaders for a long time. Both are below average in the 2018 Initial Quality Study, which is based on consumer surveys after 90 days of ownership.

Kia Motors Corp, which is 34% owned by Hyundai, had its namesake brand taking the second spot, with 72 problems per 100 vehicles. Hyundai moved up from sixth place last year to third with a score of 74, five fewer problems than Porsche.

Sargent adds, "Infotainment is the highest problem area on a vehicle. Those design issues drive customers crazier than breakdowns." The survey found out that many of the reported defects are design issues, especially with electronics.

According to brand expert Harish Bijoor, the expectations of customers keep changing with time. "Earlier, it used to be just speed, comfort. Then came the era of cosmetic changes. But now people cannot do without their dose of infotainment and navigational facilities. So the ranking is bound to get affected".

Commenting on the study Ram Gudipati, founder and CEO, Brand Harvest Consultancy, says the expectations of the people when it comes to luxury cars is immense. "So even a minor problem in the car is enough to bring down their perception to the ground."


The survey found that reliability has gotten better for most auto models in the U.S. market. The average number of problems per 100 vehicles fell by four compared with last year to 93. On the other side of the study's spectrum is Volvo. The Swedish brand owned by China's Zhejiang Geely Holding Group Co. finished 29th out of 31 brands in the study, with complex infotainment system being the primary culprit for issues consumers experienced, Sargent said. Tata Motors's Jaguar and Land Rover had similar issues and ranked in the bottom two spots.

Germany's BMW AG and Daimler AG's main brands each have a lot of complex electronics, but more experience limiting issues with them. BMW and Mercedes-Benz finished slightly better than the industry average, with scores of 87 and 92, respectively.

Toyota Motor Corp. and Honda Motor Co.'s namesake lines have fallen back because of complaints about electronics. Once stalwarts that were routinely toward the top of rankings, their cars still aren't known for breakdowns. But both have had issues with new technologies, Sargent said. Toyota finished 17th and Honda finished 23rd.

The Ford brand finished fifth with a score of 81 problems per 100 cars, and Chevrolet, sixth with 82.



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Are you surprised to hear how many new mothers experience crippling loneliness? In fact recent figures (released by Mumsnet and show that more than 90% of mums admit to feeling lonelier after the birth of their children. You could be forgiven for thinking that with so many of us choosing to have children later in life that it would be a time of satisfaction, completion, joy and gratitude. We've planned our lives, our careers, our homes and chosen the optimal time for our family's growth.

Certainly, we're bombarded with enough images of perfect happy families on social media, in magazines and on TV. The reality though is often very different and rarely references the extent of loneliness and the new mother.

In fact 60% of women try to hide their low mood and feelings of loneliness. Feeling down, lonely or vulnerable can make us feel conflicted and determined not to disclose how bad we're feeling, especially if everyone we know appears to be living the dream.

In addition, a quarter of families with young children, approximately 2 million, are being raised by only one parent, usually the mother. Being alone, perhaps away from family, with no partner for support, can further exacerbate the sense of isolation. Or having relocated away from home can result in loneliness after childbirth. 35% feel the loss of close relationships and immediate social network, often not knowing their new neighbours.

Of course, there are many additional factors to consider too.

- The effect of hormones is often forgotten, but pregnancy plays havoc with a woman's hormonal balance, sometimes long after the baby's been born. Plus a newborn child brings much additional responsibility, often compounded once the first few weeks of support have dwindled away.

- When one's been a professional, in control businesswoman it's disconcerting to find oneself becoming overwhelmed and despairing, lost and unable to cope, helplessly feeling 'I can't do this'. Remember that even if it feels like it, you're not alone in experiencing these emotions. Be gentle with yourself, allow others to help, take professional support and give yourself time to heal.

- It can be tough coming to terms with how much your life has completely changed. Yes, you may have really wanted a child, thought through the implications and impact a child would have on your life, but the reality is, living it 24/7, every day of the week, it's often very different. Regularly getting up in the middle of the night because your baby is crying or needs feeding may be assumed as your responsibility. There can be guilt or a feeling of obligation to do everything and do it well because you're now not shouldering the main financial burden and going out to work each day. Motherhood is your role now.

- Appreciate that the baby has brought a sudden and massive change to your identity and role in life. Instead of following your career, making decisions, solving challenges and enjoying stimulating conversations your life is now more ambiguous, dictated largely by a tiny, demanding human. Allow yourself to grieve a little for your previous life. This total transformation may have been an unanticipated revelation, leaving you in limbo, drifting with no advance warning of what was truly involved.

- Once the relentless tiredness, lack of stimulus and frequency of being on your own has set in you may face a stark, lonely reality. 26% of young mums report leaving the house once a week or less, with some leaving just once a month (Young Women's Trust). This can impact hugely on your confidence and self-esteem. Concern at knowing how to be a good parent, as well as coping with the noticeable changes to your body, your looks, the effect on your financial freedom, the very different conversations you now have with your partner, all can be much to reconcile to post-baby.

- The thought of leaving the house makes many new mothers apprehensive. The logistics alone can be daunting. Transporting a baby requires a lot of stuff. Loading and unloading a car or using public transport can be a slow process and if the baby becomes fractious it's even worse, becoming upsetting and embarrassing. 73% of mothers report experiencing rude or unpleasant behaviour and changing facilities in public rest rooms or feeding their child can be fraught with difficulty.

- Financial concerns are a major factor in a new mother's world. Even when money has been discussed and budgets agreed many new mothers are loathe to spend money on non-essential things, like coffees, lunches or personal items like a new lipstick. A lack of cash is a factor in 40% of mothers feeling lonely. Babies are not cheap and concern that three people may now be living on one salary, albeit temporarily, can further reinforce a new mother's decision not to socialise when it entails spending money, pushing her into further isolation.

- Inviting other mums round simply for coffee, may not feel comfortable as home is unlikely to be as tidy as it was pre-baby. Wanting to be a good hostess, whilst maintaining quality standards can deter from issuing invitations. Being overtired, feeling it's too much effort and having little interesting conversation to offer can discourage feeling sociable, so resulting in further isolation and loneliness.

Softly, softly can be the way to move into your new role. Frequent places where other new mums go; the park, soft play areas, leisure centres and gradually befriend those who are on their own. Smile and find some initial common ground. Exchange phone numbers so you can keep in touch, chat and maybe meet for coffee. Source a local 'open house' baby or child group. Negotiate some time each week to spend with people of your own age; it might be a wrench at first to leave your baby, but it's important to retain some of your own identity. Find ways to reduce your loneliness.

About Author -

Susan Leigh, Altrincham, Cheshire, South Manchester counsellor, hypnotherapist, relationship counsellor, writer & media contributor. She works with individual clients, couples and provides corporate workshops and support. She's author of 3 books, 'Dealing with Stress, Managing its Impact', '101 Days of Inspiration #tipoftheday' and 'Dealing with Death, Coping with the Pain', all on Amazon. To order a copy or for more information, help and free articles visit

Someone I know very well one day turned to me and said that nothing good ever happened to her. She really believed that to be the case and looked incredulous when I challenged her by offering a few examples of familiar kindnesses and good manners than often come our way.

She reflected and then acknowledged that her perspective had become skewed to a perpetual negative wavelength. It was only then that she realised how hard-wired she'd become to constantly worry and anticipate bad things, so losing the ability to notice any good.

For some people worrying is a way of life. They constantly worry about what might happen, what might go wrong. Even when everything's going well they worry, 'what if it doesn't last?' This state of hyper-vigilance may have been learned in childhood, where their home life was a constant round of checking, fretting and anxious behaviour. Or they may have been the recipient of endless criticism and so learned to constantly worry as they monitored themselves in order to avoid falling short.

Whilst there's a role for being prepared for most eventualities, automatically expecting the worst can become a habit. Perspective is the key to living a happier, more optimistic life. This doesn't mean wearing rose-tinted glasses, being naive or excusing bad behaviour but being hard-wired to constantly worry means that we're programmed to always tune in to potentially negative signals.

Even people in therapy who are doing really well, coping much better with daily life, confidentially and efficiently handling unexpected challenges can sometimes struggle to let go of worry, especially in stressful situations. Worry may have become an automatic default which is all too easy to revert back to. It's almost an insurance policy; by staying on full alert nothing bad can slip by and catch them unawares. It's a control issue; if they relax things might go haywire and then chaos will take over.

We need to reassure ourselves that we've all had experience of recovering from worrisome setbacks. We've dealt with rejection, not winning the prize or being last to be chosen for a team. We've survived those experiences and learned from them. It's often setbacks that teach us the most; we learn how resilient we can be, that it's okay to accept help, share our feelings and, most of all, how to find alternative solutions and be flexible in our thinking. Setbacks bring valuable lessons.

We attract what we expect and can often alleviate an unfortunate or negative outcome by being more upbeat and optimistic. Remember those times when you've met someone who's tense, anxious or stressed; it puts us on edge too. But being with someone who's calm and comfortably in control allows us also to relax and feel more at ease. Things usually work out better then.

It's even possible to turn a negative situation around by ignoring or refusing to be sucked into worry, stress or tension. Well-placed good humour, assertiveness and positive language can sometimes override or deflect a potentially fraught situation into something more manageable or even pleasant.

Having a different approach to worry, where we accept that we're concerned rather than worried, helps us treat potential problem areas as stepping-stones along the way. It can open up a whole new way of looking at ourselves and the world.

7 tips to help you cope better;

- Start to appreciate that your worries may be someone else's words; it's their insecurities and fears which you've absorbed and are carrying with you. You're not your parent or teacher who used to handle situations in that way. Determine to break the cycle now.

- Recognise your triggers for worrying and, at that point, intercept or distract yourself. When you're tired or stressed find ways to treat yourself better with breaks, exercise, fun or healthy food.

- Be proactive and challenge worries by refusing to follow a 'what-if' route. Often fear, guilt and embarrassment accompany worry. Listen to other people talking and you'll find that almost everyone shares the same concerns. You're not alone.

- Consider hypnotherapy. It's a powerful, yet respectful way of dealing with unwanted habits and responses. It can help you become calmer and more confident, able to manage stress and become the best version of yourself.

- Break larger worrisome situations into bite-sized chunks. Big tasks or problems can often be broken down into smaller, more manageable parts. Set the wheels in motion by tackling each element, one piece at a time and avoid becoming overwhelmed.

- Use lists. Clear your mind by noting down everything that worries you. The first list may take some time! Then tell yourself to stop worrying; everything's on paper, you won't forget it. Add to and delete items as appropriate and practise being firm with your self-talk. This can be especially valuable before bed.

- Accept that no matter how much you plan, prepare and worry unexpected things will sometimes crop up to rock the boat. Over the years you've become resourced and experienced enough to deal with eventualities when necessary. For example, if your car broke down you'd have an automatic checklist that you could run through to help you resolve immediate concerns; does the car need to be moved, do I need to call someone and let them know, am I a member of a car rescue organisation?

Worry depletes your energy, humour and health. By sharing your concerns, accepting help and learning to treat yourself well you can start to manage your worries rather than have them manage you!

About Author -

Susan Leigh, Altrincham, Cheshire, South Manchester counsellor, hypnotherapist, relationship counsellor, writer & media contributor. She works with individual clients, couples and provides corporate workshops and support. She's author of 3 books, 'Dealing with Stress, Managing its Impact', '101 Days of Inspiration #tipoftheday' and 'Dealing with Death, Coping with the Pain', all on Amazon. To order a copy or for more information, help and free articles visit

Today, ratings and reviews of any product or service plays a crucial role for any user while making a purchase decision. For instance, if users go on play store to download any app they need, they usually look at the user ratings and reviews before making the effort of installing and exploring it, even if it’s a free app.

If this is the case for the free app, then think how much these reviews can affect a user’s decision in case of paid apps. These mobile app reviews indirectly affect the visibility of the apps in the app stores and also determine their chances of being featured in Featured Lists or on the home page.

Today, the app stores have become crowded, as thousands of apps are being added on a weekly basis, making it difficult for businesses to stand out and market their app effectively. This is where mobile app marketing services come into play. These app review sites explore your app thoroughly and publish honest reviews, keeping in mind the importance of app reviews for both the users and businesses.

Now let's have a look at some important reasons how these mobile app reviews play an essential role in the marketing of mobile apps.

1. Increased App Visibility

One of the ultimate aims for an app owner or business is to generate revenue from his mobile app, and this goal can only be achieved if the app becomes more and more visible and reach a larger audience. And, increasing app visibility, in turn, is a major aim of your app marketing efforts.

Positive app reviews and ratings, along with relevant category and subcategory for the app, affects your app ranking and visibility on the app stores and results in better ASO results, enhancing the visibility of your app, and making people aware about your value proposition.

2. Increased User Retention

Asking users for their feedback regarding the app is a way to engage with users, encourage two-way communication, and let them know that you are concerned about them. This makes users become sure about the thing that their app reviews are being considered, and will be acted upon. All of this helps in maintaining the loyalty of the users toward the app.

Meanwhile, only listening to users is not sufficient to retain them. It is the responsibility of the app owner or business to show the responsiveness, addressing the user's concerns, and make relevant changes in the app. These communication efforts certainly boost user engagement and encourage more positive app reviews, and in turn, build long-term loyalty to the brand.

3. Boost Revenue

The revenue from the app is indirectly related to the app reviews and ratings as they act more as a source of credibility. But, the positive reviews add up to your marketing efforts, increasing your reach and reliability, attracting more and more loyal users, ultimately boosting the revenue.

Create different channels for feedback in your app, use appropriate time and intervals to ask for feedbacks, provide option different social media channels to enable the user to reach you without any difficulty.

4. More Conversion Rate

There is no denying that the app ratings and reviews influence the conversion rate of the app. Your app marketing efforts to increase conversion and increase downloads are again aided by the app reviews. This factor doesn’t make much difference if you have achieved a level of quality unless you make efforts to maintain it.

App reviews/ratings, along with your conversion and retention, also depends on your app title, description, demo videos, screenshots, app icon, etc., as all of this affects your App Store Optimization efforts.

5. Builds Support Community

Building a community of supporters is beneficial as they support your efforts and act as the influencers for other users, and bring people together from around the globe to market your app.

This community can be built by motivating your users to review the app in return for some rewards.

This support community also comes handy if you are planning to market and promote your app on social media, increase your online presence and boost the app’s visibility.

How to get app reviews?

In this fast-paced world where we encounter some new technology updates every day, you have the option to thrive and get ahead of your competition, is to get app reviewed by a trusted and verified mobile app marketing service, along with the conventional means that we have discussed above.

There are various mobile app review sites out there, which review app in a detailed and informative manner, making it easy to reach a large user base and influence their decision. Also, the credibility of such mobile app marketing services is a crucial part of the selection of the right mobile app review site.

Final Thoughts

After going through the above-discussed role of app reviews in mobile app marketing for any business, it is evident that app reviews not only impact the visibility, conversions, retention but also affect other aspects and eventually turn out to beneficial in the long run. And this benefit can easily be availed if you get app reviewed by experts and credible mobile app review sites.

If you truly wish to enhance your app ranking on app stores, you need to pay attention to both positive and negative app reviews, because the positive app reviews guide you to the areas that are accepted and appreciated by the users, whereas negative reviews let you focus on the areas that require more attention. 

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