Data entry needs vary from company to company. Irrespective of the job, the redundancy remains the same. It is often time-consuming and tedious, and carrying the data entry job in-house a business can be painstaking. Hence, the popularity of outsourcing data entry service. To skip the task and save time, businesses often outsource data entry, but then it comes with its own sets of drawbacks. For instance, outsourced data entry can pose some security threats and cultural differences.
They say, learning from own mistakes makes a person resilient. But does it also help in coping up with the loss of time and effort and capital incurred with the error of data entry outsourcing? Maybe not. That said, if you seek to avert the potential shortcomings of data entry outsourcing, you’ve got to learn to do that. And there is possibly no better way to learn from the competitors.
Here is to leaning the top 8 things, competitors can teach about outsourcing data entry.
1. Tackling the emergency demand
Learning to tackle the emergency when you’re at the edge of a cliff, is a huge thing to do. It can save from several unwanted situations. Data can be more demanding than you know and anticipate. A sudden requirement for quick processing of some delicate data might arise, and you should be prepared to manage the same. To do so, the best option is to choose outsourcing firms what’re apt in tacking any emergency you throw on them, no matter the intensity. This will certainly gain your firm an edge. And if your favorite outsourcing firm can’t provide the same level of instant-action, you might like to choose another firm.
2. Focusing on business activity that is the core
Your firm's name and fame will be directly related to the efficacy in the core business. If the core business gets the full attention of the human resource, it bound to succeed in its performance. But if the human resource is pushed to do repetitive and tiring tasks like entering data, the potential can be messed up to an extent it might put you behind the completion. If you look with some insight, you might find that your competitor firm is outsourcing the data entry operation from some expert service provider and are nudging their expert human resource to the best of their potential.
3. Grabbing the trusted partner that uses the latest tools and techniques
Your competitor firm is probably outsourcing data from a very trusted service provider and there is no reason why you shouldn’t! Go after the best service provider in the market. Not only will it ensure what is mentioned in point no. 1, you are also making sure that the data of your business, that includes a lot of your clients’ data, is on the trusted hands and will be handled with utmost care. So outsourcing firms that use the latest tools and techniques should be your choice.
4. Turnaround time and cost-effectiveness
One of the most important lessons that you’ll be learning from your competitors is that they’ll only choose the service provider that offers them cost-effective service. Since one of the main aims of outsourcing data entry is cost-cutting, this is a very important factor that needs your consideration. In the same way, when it comes to turnaround times, the best firms will have the shortest. This will prevent data-stacking and will yield the best output.
5. Dodging the dikes of culture
Cultural barriers can be hindering to the positive outcomes of outsourcing the data. Have a look and you’ll see your competitor masterfully dodging the cross-cultural barriers that come with externally outsourcing data. Since most of the data outsourcing jobs are done cross-culturally, meaning, professionals work from overseas, this leads to some cultural differences that need to be dealt with. Some of the differences can even bar the workflow. Thus, to avoid such unwanted happenings, it is best to hire professionals, if cross-continental and overseas, who are fluent in English and can communicate with your culture efficiently.
Ex- the Philippines is a highly sought-after outsourcing market for data-entry to the Western countries. This is because Filipinos are fluent with English and can, therefore, thrive in the Western-culture.
6. Skip the herd mentality
Herd mentality refers to the influence of the peers based on emotion rather than rationale. When it comes to data outsourcing, most of your competitor will run after the most prestigious and biggest of the firms. You, for one, might not necessarily run after them. What your idea should be is to grab the niche players offering the lucrative deal, irrespective of the fact that the firm might not be the most prestigious. This way you will beat your competitors which is probably looking for the best data entry service provider.
7. Don’t miss the Serve Level Agreements
To get the best out of your data entry firms you’ve hired, you need to push them to their potential. How? By negotiating them with favorable Service Level Agreement. To do so, ensure you have negotiated the SLA’s before hiring the firm. Lacking favorable Service Level Agreements might hinder your way to getting the best quality services from the outsourcing firm. Thus, before initializing the project, ensure you’ve curated and got it signed by the outsourcing firm for quality control. Most market players fail in this section and you might grab the edge.
8. Choose within time zone
Since data entry can be heavily oversea-based, chances of delayed response and support might be there, owing to the difference of the time-zone. To overcome this, choose outsourcing partner which is capable of offering high-quality services from the same time zone you’re working, or at least a firm that has a dedicated team supporting your time zone. This will make sure there are prompt response and attention to all your work demands.
These were the top 8 things which your competitor is probably doing, so you better catch up, or your competitor isn’t doing, so you better catch up as well.